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Hospitality

Using human insights, strategy, and creativity to craft the enriching and distinctive experiences for hotel and destination brands that customers are craving.

The guest journey for hotels and cruise lines begins long before arrival. We help operators develop vibrant brand experiences that reflect their unique character and hospitality – extending a warm welcome to their guests from the first moment they encounter the brand online through to their departure. Clients in this sector include Shangri-La Group, Hyatt Group, Costa Cruises, and Mandarin Oriental.

From a casino resort to an entirely new city, we have the experience to identify target customers for destination brands, and to develop and implement powerful value propositions and creative branding strategies to reach them. Clients in this sector include Okada Resorts, Filinvest, and Robinson Land.

Shape Shape

Hong Kong Airport

Brand Strategy & Voice, Branding & Design, Digital & Web

Château de Sours

Brand Strategy & Voice, Digital & Web

NUSTAR Resort

Digital & Web

City di Mare

Brand Strategy & Voice, 

Mandarin Oriental

Exhibitions, Product Launches

Okada

Brand Strategy & Voice, Branding & Design, Digital & Web